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Elena K.

Contributor Level

Total Points
82

1 Review by Elena

  • The Outnet

10/6/23
Verified purchase

Yes, the shearling slippers I ordered from Outnet came infested with fleas. I didn't realize it right away and noticed it after wearing the slippers for 20 minutes around my house. Now my dog and the whole house are infested with fleas.
So far I spent over $200 on flea insecticide, vet visit and countless hours of vacuuming and laundry.
Customer Service couldn't care less. I called them, emailed them—went all nine yards because I was shocked and appalled. They said that out of their GOODWILL they will refund me the money for slippers before I send them back. (So they can sell it to another unfortunate person I guess).
I have never seen such audacity before.

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