Elisabeth B.

I think all these reviews are completely fake and paid for!

Learn from my mistakes! Do not use this company! They will be incredibly unhelpful, and they sell unethical tickets that WILL cause you trouble!

Their business class tickets are also semi fraudulent. They won't give you free luggage, or lounges, so you're really only paying for your seat, not the whole experience. I booked a flight from London to San diego, my first flight was a fraudulent business class ticket, I had to paid for my baggage, no lounge use, no priority. My second leg was economy with zero upgrades or anything included.

If you have to contact customer good luck. They didn't return my calls for 3 days, and their support staff were international and couldn't understand my issue. Instead they were agressive and unhelpful and hung up on me multiple times. I wanted to cancel my second flight but they couldn't because it was part of my first flight, even though I had a 20 hour layover. When I called, the customer service rep was rude and dismissive.

Seriously, I don't know how anyone has had a good experience. I think all these reviews must also be fraudulent.