I have been a long time member of this company and have always been grateful for their accessible and helpful customer service. Michelle was no exception. I have always had great service, on time delivery and good prices. However now that Petcare Rx has added food choices and Chewy has added Rx. Services. It is a real competition if you are trying to get the best bang for your buck. As a PetCare Plus member you pay a fee. Their prices are less than Chewy (typically) but Chewy doesn't (yet) charge a fee for membership. So this is my trial year. I will believe them until I can prove otherwise... out of a sense of loyalty to the great company they have always been.
Thank you for your review Elise! We are confident you will continue to be happy with everything we offer! Thank you for your loyalty!