The bridal set I ordered was really gorgeous. It was delivered to my home within 6 days. My sizing was off, but their Customer Service person Jenny, was so helpful. She told me to return the ring and that they would either resize it for me or make a new one without any extra expense. Because of time constraints, I told her I needed the ring pretty fast and she assured me that they would get it to me by the date I specified. And they did and the rings were as gorgeous as before. I was extremely pleased with the rings and their service and would love to shop with them in the future.