Ordered a pattern online for 40% off. Within 12 hours, it was 50% off with free shipping. Oneida refused to credit me the difference or cancel the order. NEVER AGAIN. I will shop at a reputable store even if it is more expensive.
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They don't allow any changes or cancellations to orders after you submit. They got my shipping...
After purchasing a new set, all 12 knives rusted. We contacted customer service and they stated...