I placed an order in DECEMBER 2012 and it is now APRIL 2013. I purchased a few items from this website, but I only received one tiny, little magnet. I contacted them in email form and this is the literal thread:
"Customer By Web Form (Elizabeth B) - 02/13/2013 03:16 PM
Hello:
I have included a copy of my order receipt for reference. I am trying to track the progress of an order placed on December 17,2012. When I try to look it up via the website, it says that my order number does not exist: *******.
I received only one item from my order, the magnet, around January 12,2013. It has now been almost two months and I have not received any other items, nor was I ever emailed any information. If the remainder of the items are not going to ship, I would appreciate a refund on my credit card, although I would rather just receive the amazing merch that I paid for.
Thanks!
Discussion Thread
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Response Via Email(Jessica) - 02/14/2013 09:56 AM
Dear Elizabeth,
Thank you for your email. We are sorry to hear that you have not received your order. For further assistance with your order, please contact *******@ordering.com. If you need any further assistance, please let us know.
Best regards,
Jessica
Customer Care Center
Question Reference #**************
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Category Level 1: Where is my order?
Date Created: 02/13/2013 03:16 PM
Last Updated: 02/14/2013 09:56 AM
Status: Solved
Order Number: *******"
Ironically, the status is noted as "Solved" even though there was nothing solved at all! I have yet to receive any of my items and they have ignored all further emails. Unfortunately, I will be disputing the transaction with my credit card company. I will never do business here in the future, nor will I be recommending it to anyone!