Elizabeth C.

I recently bought tickets to see Andrea Boccelli on Ticketmaster. It turns out that were resale tickets from Viagogo. The concert was scheduled for December 6 but was cancelled after waiting 3 hours for him to come out. We were told he was ill and couldnt perform. I am from Canada. My husband and I came all the way from Canada to see him and spent over 3000. To stay in a hotel, gas, parking, Ubers etc. I can not come back now that they have decided to reschedule the event for December 20. This company is saying too bad resell your tickets at a loss but there is no guarantee the tickets will sell. That is disgusting. Beware when yo call in they wont even let you speak to a supervisor. What a disappointment. My husband and I are out almost 4000 with the tickets.