I have had a hard time finding stuff for my daughter. I do not like that this is a monthly membership that comes out automatically unless you skip a month which sometimes I forget. Then when the money does come out I cannot find anything that my daughter would like. I have asked to be removed from the membership and it is difficult. And then when I have purchased items and I want to return them it is not easy to find the return label so I end up just hanging on to clothes that my daughter may not wear.
Hello Elizabeth,
We apologize for any inconvenience and will use your feedback to improve our products and services. We strive for 100% satisfaction, so a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.
Best,
Ivy