In the Company of Dogs always looked like a high-end reputable retailer for pet products. I've been receiving their catalog for many years, maybe I have ordered something, I don't know. The item I just received was such low quality, and their sizing was way off. When I went to return it I learn that I have to pay for the shipping to return it even though it was their error. I really want to support smaller businesses, but when their quality and service is non-competitive, I'm just not going to do it. I should add...I've only received one of the three items I ordered. Still waiting weeks for the other two.