I dont understand the return policy. I brought merchandise on sale for Labor Day. The items were no longer in stock so I asked for a store credit. I dont understand why you cant use a coupon and a STORE CREDIT. This makes no sense to me. I have been shopping here for awhile, but after reading these comments and my experience. I refuse to spend another penny. Now I have to wait 8-12 weeks for a check when I used my credit card. If you read this, beware of using them. I would rather use a shoe company that makes sure the customer is happy with the product, policy and experience.
Hello Elizabeth,
We are very sorry to hear that you are not happy with the service we provided. Please Allow us to contact you within 24-48 hours to make things right.
Best,
Shery