I have purchased giftcards in the past with no problems. This last set of cards I bought had zero balance on both of them. I had problems printing them as well to take with me to the restaurant, and that I actually had to boot up my computer to load my email to print them. What a pain. They had a watermark across them on my phone that wouldn't go away. I have emailed EJ Giftcards about basically having to pay for my restaurant bill twice but after only being embarrassed in my gift cards for my best friends birthday party didn't work.