I reached out to gov simplified when i lost my wallet. I wanted to replace my ss card. They never said they were a company. When i found out that i could get my ss card free i reached out to gov simplified for a refund. The guy informed me that the refund period was 7 days. Low and behild i had called on the 8th day. No help. No refund. I do not recommend this company for hep. Guy was rude and very unprofessional.