Worst experience ever. I made a purchase online for some boots. They were paid for and in transit with UPS. Then bam no package Nordstrom decided to intercept the package and have it returned back to them. I was told it wash a human error in pricing. Well ok that was not my error. I was purchasing these boots as a Birthday gift for myself. Thanks now I have to run around looking for a replacement... this is not how you conduct business and expect to keep customers