This company is a totally fraudulent SCAM. The clean out program? It's shady, it's unethical, it's downright STEALING.
I sent in a few items with their free kit. A BRAND new with tags dress from Coach (listed or like $10?) and a few other items I felt should have been listed for more...
I also sent in a shirt I had bought from Marshalls (I googled it after this whole situation) and they listed the shirt for $300 but were "discounting" it for $50 (it hasn't sold yet but now it's down to $38...)
The whole situation is sketchy. Don't trust them. And save your time. Just donate the clothes or sell on Ebay...