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Elle L.

Contributor Level

Total Points
81

1 Review by Elle

  • Lazada

9/12/16

How can I cancel an item that according to Lazada, has already been shipped. I really don't have money right now. It would be nice if you can inform the courier not to deliver the item anymore, if it's possible.

Service
Value
Shipping
Returns
Quality
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Lazada P. – Lazada Rep

Thanks for letting us know about your concern, Elle. Please be reminded that we only have 6 hours to cancel our orders after it has been placed. After the given time has lapsed, we suggest that you may just call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our live chat available from Mondays thru Fridays@ 9am - 6pm using the same link. But no worries, we'll take note of your cancellation request. Good day!

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