Ellen M.

I was excited to come across this opportunity for a 4-week, 8 course free trial for graphic design. The flexible schedule was ideal for me to be able to attend.

The first course was a Sunday at 1:00 pm. I was logged in and ready to go 33 minutes prior. 18 minutes later I got an email that the course had begun and that I was missing it. That was odd because I had the window open and waiting while I did other things. When it was 1:00 pm, the window I had open didn't start automatically, but within a minute of being late I was in the meeting which was in progress.

The class itself was informative as an intro, very basic, but I didn't have any idea as to what level of experience this course was intended for. Nonetheless, I was excited to attend my next class the next day, Monday at 1:00 pm. In the meantime, I learned that I could get some sort of hard copy "diploma" upon completion, though there was an additional charge.

The next morning, hours before my next class was to being I began receiving a rash of emails that I had missed my first class and needed to reschedule. I had certainly not missed it. It made me wonder what would happen should I have purchased the hard copy of the certificate and the course not registering that I had attended a class or classes.

A little while later, I was at work and I get a phone call from a foreign number. It was Shaw Academy reminding me of my class beginning "soon" (4 hours later). I set the courses to my conveniences so they wouldn't interfere with my job, but Shaw Academy was calling me to remind me of my course. Do they think i'm 12-years-old without a parent and needing a reminder for me to go to school? They have to bother me at work.