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This company changed my flight and never returned my question. I am passed.They do not answer the phone or the email. Don't buy from them. Buy kayak. Much better service and if they change on you, they will let you contact back. I am loosing 1 day of my vacation because those idiots never answered me.
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Dear Ellen S.,
Thank you for having the time to write us a feedback.
We’re sorry to hear about your negative experience with our customer service.
Can you, please, contact us directly at investigation@hop2.com so that we look into your circumstances and start an investigation on your case.
Thank you.
Hop2 Team