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They sent me a return label to give them a good review, after I did they received my return and never sent me my money back. All the communications went through NY and Co. Now, no one answers the emails, the phone number doesn't work, tooooo bad this used to be my favorite store. I think we should all send them to collections...
Tip for consumers:
I was sent a return label for a dress $355.00 the ups label tracking shows that they received it but they never actually refunded me
Products used:
Formal evening dress
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Empty.
Lord and Taylor online store doesn't fulfill orders but gladly takes your money. It's pathetic...
I returned two dresses value over $1'000 I have tried to contact them by email, text, chat no one...
