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My Just Eat order did not arrive. Just Eat is refusing to refund, and will not explain the grounds for their refusal to refund. I have engaged with them via Chat, email and by calling their "partner helpline" as the customer call option plays a "go to the app" message and then cuts you off. I am housebound and cannot get out to find alternative food. I am tired, hungry, very stressed and have had my pocket picked by them. Their customer service is appalling and the phrase "morally bankrupt" keeps popping into my head.
Products used:
Just Eat delivery (or rather, non-delivery) service.
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Ho ordinato che dicesse che l'ordine non era stato verificato e poi, dopo aver contattato...
