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Nene A.

South El Monte, United States

Contributor Level

Total Points
81

1 Review by Nene

  • Super.com

2/16/24

Companies like this should not exist. Sad how u guys try to screw over customers. Booked a room threw website Hotel could not find reservation. So i had to pay again.

Tip for consumers:
NEVER USE THERE SERVICE!!!!

Products used:
Hotel

Service
Value
Returns
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Super ✈. – Super.com Rep

Hello Nene,

Thank you for bringing this to our attention.

Please understand that as a third-party online booking platform, certain incidents outside of our control may occur in the travel industry. However, we have procedures in place to minimize these negative impacts.

We are investigating the details of your reservations at this time, especially regarding your concerns about the property not having your reservation. Our team is committed to resolving this efficiently. We'll keep you posted on progress!

Regards

Nene Has Earned 1 Vote

Nene A.'s review of Super.com earned a Very Helpful vote

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The process was fine. You asked for a tip? Does the phrase "No F***ing way mean anything to you?"

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