I have been working with the billing department since June of 2022 (it is currently December of 2022) to figure out why my insurance has decided not to cover a LabCorps bill despite my insurance covering all labs previously and since at 100% before deductible.
It's looking like LabCorp has had their codes wrong and this has caused me a half a year battle with my insurance. LabCorp refuses to be helpful to remedy this or take ownership of this issue.
LabCorp has been so very horrendous to work with. The staff I have spoken to lie to me, interrupt me, take deep and exasperated breaths when talking to me, and are overall rude.
If I am able to avoid them in the future, I surely will.