Emily B.

This was my first time ordering from this website and I wish I had read the reviews here first. I ordered a sunscreen that I had an immediate reaction to and followed their "Easy Return" policy steps to the letter. The returned package was received almost a month ago, after I paid for the shipping back to them, and I have still not received my refund. I have sent emails to their Customer Service address and have received zero responses back. Based on reviews here, it seems that calling the Customer Service number will be a negative experience, as well. I don't anticipate ever using this website again and will share my poor experience with others as a cautionary tale.