Emily G.

I recently purchased a pair of curtains from LightInTheBox.com and was not satisfied with them. The curtains do not hang properly and the hooks provided do not fit onto the curtain. The result is that the curtains fall off the rod at the slightest touch and the top tab tilts away from the wall instead of hanging straight. I requested a return and refund within the allowed time frame after placing the order. A customer service rep has contacted me and I expect to be issued a return label for a full refund, but have been waiting several weeks for a response. I will update this rating if/when my refund is issued.