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Dreadful experience. I returned the item via Inpost lockers who confirmed they have lost the item and notified the hut to start the claims process. I have messaged repeatedly and I'm done instances it takes then 2 weeks to reply. I've forwarded the emails, completed declarations and the latest reply after 2 months states they have not received the return, which was the start of the whole trail. Impossible to deal with and there is no refund on the horizon…. £132 wasted!
Tip for consumers:
Don’t use it!
Emma B.'s review of The Hut earned a Very Helpful vote
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