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A hugely disappointing and frustrating experience! My partner ordered a hat which arrived in a plastic mailing bag, completely crushed. We contacted them with pictures and have chased this up with two further emails as well as a Facebook message and still no reply after weeks. A total sham... any professional hat retailer would use protective mailing boxes. Any decent company would reply to emails.
Emma-jayne L.'s review of Foxsters earned 4 Very Helpful votes
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I placed an order about 3 weeks ago! Order still hasnt shipped and company doesnt event answer to...
Hi Emma, Sorry to hear that. Your Email is probably sitting in our spam folder. What's your email address please? We'll be happy to send a replacement free of charge.