Emma P.

Supposed Malware hit our site. Immediate 'upsell' to their internal 'security team' noting viruses hit our website. We cannot get into Justhost as it notes a "bad gateway' due to Cloudflare. The security team tells us to contact Just Host to have the Cloudflare removed we call them and they tell us to contact the security team. Hours later and much wasted time and frustration - our website remains down with us locked out by Justhost. We are being held hostage by Justhost! Given the business they are trying to generate, hackers are their internal friends!