Emma R.

I think that the Bark system is good in some ways but the charging system for leads needs to be changed. It is way too expensive for service providers / freelancers as many of the jobs are not real jobs and it costs money to buy a contact even if they are not serious about hiring. As a service provider I am happy to pay a small amount of money for genuine leads, but often leads/job are posted with very vague information. Some clients are just fishing for a price but not intending to hire anyone. If I need to contact a potential client and ask for more information before I can quote, I am still charged by Bark even if the client does not reply. If a client is not willing to answer questions / discuss the job then I think that these are not genuine leads. In this case I think that Bark should not charge or should refund the credits.
I just purchased a lead and immediately the potential client cancelled their request, it seems very unfair that I should pay for this lead, if I had waited a few minutes then the lead would not even have existed!