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Em Y.

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1 Review by Em

Airbnb

  • Airbnb

“Dishonest and horrible customer service”
10/21/15

I booked an apartment in Boston for 4 nights and paid with paypal bank account. The host rejected my request because he prefered someone with a week stay. My money was refunded less $40 of Airbnb booking fee. I tried to call them for full refund since it was not my fault to cancel the deal. Could not get hold of any one. Email was never replied. They made it very differcult for customer to reach them. Will avoid to use it in the future! :(

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