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I had a good experience with Shipito for over two years but they have changed and are now expensive and have woeful customer service. So I looked around for an alternative (I like to buy things on ebay and onward ship to the UK) and tried Viabox. My first experience was very positive, it all went extremely smoothly and was much cheaper than Shipito. I was disappointed that they didn't have DHL Express as one of their shipping options but Amarex did the job ok, if somewhat slower, and were competitively priced. I will definitely be using them again.
I think they must have changed hands. I've used them for two and a half years for onward shipping purchases from ebay to the UK and always found them quick, efficient and very responsive and polite on the very rare occasion needed to contact them.
Sadly they have now changed their website and obviously haven't tested it as it's hopeless, they have put up their prices and you can now only get assistance via online chat where the representatives are seriously lacking in knowledge and treat experienced customers like imbeciles.
I've recommended them strongly in the past but not now. KEEP AWAY.
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Marekn3
Marek N. [Shipito Rep] Hello Enid,
Thank you for informing us about this issue. We would really appreciate it if you can give us more details about the issues you may be having so that we can work on these. We want to strive to give you the best customer service possible and would appreciate more detailed feedback to accomplish this. In addition can I please have your Shipito Mailbox number.
Thank you