I received an email from SHEIN that my package was delivered March 24,2024. I emailed them and went to their website to let them know that I have not received any package nor sign anything. I have been trying to reach out to customer service but no one can contact to except the bot service that is useless. It's a really horrible and frustrating experience to reach out for someone to help me to find out where my package is!
Hi! Hope you have a nice shopping experience here.
For any issues, you may contact Customer Service by app.
Click "me"-->support-->customer service-->type your question directly in the message box to get an answer or solution. If the answers don't match, please go ahead and describe the issue in detail.
We'll be glad to help you further.