ERICA B.

First the good -- Echo (customer service) is exceptional -- fast, reliable, easy to communicate with. When the dress arrived, the workmanship was outstanding and the dress looked exactly like the photo online. The two disappointments were that (1) while advertised as tea length, the dress barely crossed my knees, and I am only 5'4" and (2) the dress was too snug on top, although I provided my bust dimensions. Seems like they made the dress without any extra room to breathe. Arms are also a bit tight. The dress is certainly wearable, and I have no choice at this point, but it won't be all that comfortable and that is disappointing. They should err on the "large" side, b/c you can always get a garment reduced in size, but there is no extra fabric to let out.