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Eric N.

Contributor Level

Total Points
80

1 Review by Eric

  • Indie Campers

4/2/24

Indie Campers is an awful company, and I would not recommend using them for your vacation. For starters, we are currently being charged a large amount of money for damages for a broken cosmetic piece and have not been provided with an itemized receipt for exact chargers. In addition, we weren't notified of the damage when we returned it, but 2 weeks later.
The camper that we rented was in bad shape to begin with and we had numerous issues with different parts of the RV. 1 The shower door was installed upside down, so we couldn't use it at all on our weeklong trip. 2. Numerous pieces of trim were coming off/had already fallen off in the kitchen and bedroom. 3. The Table to Bed... yeah, it was broken. We had to go to a hardware store to get tools to fix it ourselves so that we could use it properly. 4. The catch net for the bed on top of the cab was missing pieces so we couldn't use it. 5. It hadn't been cleaned properly and we found a collection of breath mints under the table cushions. 6. Multiple cabinets/drawers magnets didn't work, or they just didn't properly close. 7. We had old unwashed bedding left in the closet that we had been told was clean. The multiple pieces of hair and smell of them told us otherwise. 8. The outside of the RV was pretty beaten up. 9 The hoses provided were NOT LONG ENOUGH. Talk about gross. Yes, we understood that we would have to clean our tanks, but the hoses should have been longer to assist with the process. Finally, number 10. We were told we could adjust our mile package when we were on the road. We contacted them to try to adjust, and guess what... That was a lie! What a fun time trying to connect by phone and being told that no one on their USA side of operations uses a phone. I've seen multiple people say that they had to talk to support through WhatsApp.
Overall, Please Do Not Use this company.

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