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My experience is half the time the batteries don't work and more recently some of the pods weren't working. They went through this whole verification process, but I did not receive a refund or a replacement. They told me I still had one installment on auto-ship left before I could cancel or I'd have to pay a fee. I had one more delivery, and still had to pay a fee. Don't recommend the product, and read the fine print!
Products used:
Battery and pods.
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