Thumbnail of user ericay76

Erica Y.

Contributor Level

Total Points
82

1 Review by Erica

  • DHgate

11/14/23

GuysDHGATE IS FRUD! They have received the parcel I have sent to them and lied and told me that they haven't received it! How dare you DHGATE send me back my refund now! I have evidence the you received the parcel on the 4/11/2023. They sent me a completely different package from what it showed on the website and also very DAMAGED ASWELL
THE SELLER NAME IS CALLED - CC SHOES topshoes*******
My order number is *******014

Tip for consumers:
No

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user sopportc
DHgate C. – DHgate Rep

Hello Erica,

Good day!

I understand that you are concerned about the refund for your order 3801597014. Let me assist you with this. Upon checking, the return tracking number RF53191595957GB you uploaded is not showing any tracking update. I noticed that an analyst now is handling your case. Please wait for the feedback of your case on 2023-11-15 and keep checking your dispute messages.

You can use this link to contact our online customer service using direct browser for real-time assistance:
https://www.dhgate.com/contact/contactus.html?act=oldpageload&dspm=pcen.help.services.1.CTQ3qQhfF5UfKqU88Xen&resource_id=#pu1812_helptop-contactUs

Greetings,

Customer service Center
DHgate.com

Erica Has Earned 2 Votes

Erica Y.'s review of DHgate earned 2 Very Helpful votes

Erica hasn’t received any thanks yous.

Erica doesn’t have any fans yet.

Erica isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user julieb3318
Julie B. reviewed DHgate
5/5/24

What a farce, scamming, company. I've had to write on behalf of my son because as a naive 13 year...

Thumbnail of user bobbim50
Bobbi M. reviewed DHgate
5/3/24

Hard pass on this company and their products! Highly recommend that you use other options for...