Eric H.

I used to like Priceline but after this last trip, never again. They booked us in the worst hotel I've ever seen, spiders and cobwebs on the ceiling, hole punched in the bathroom door, water damage tile about to fall out of the ceiling, used garbage under the bed, the list goes on. We called the front desk to see if someone would come clean the room. Someone came by and said "Housekeeping went home" and dropped of a busted up vacuum so we could clean the room ourselves! There is no way that place is the star level Priceline sold us. And with their no-refund policy there is no protection against getting a dump like this! I wouldn't stay at that place for free. We had to flush the cost a two night reservation down the toilet and go across the street and get another hotel out of pocket which seriously affected our trip. Going on vacation should be relaxing, not a game of Russian Roulette.