This Company offers great Selection. Most of the Reviews below are written by guys who dont read the fine print. No company is going to do an exchange a year later even if your purchased it from jesus so grow up and accept that your friend should have inspected your item when it arrived I know i do with anything I order online. I swear half of these people never shopped anywhere but Amazon. Expecting a immediate response when in the screenshot you provided you shows the company telling you they respond within a couple hours yet you message every 5 mins, of course the owner is going to be annoyed anyone would be. Most of you complaining should change your name to Karen and Shop at Kmart. Import Image has the parts i need and if they make a mistake oh well it happens in reality its car parts not Open heart Surgery :) .