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I ordered for the first time & have NEVER been so upset & disappointed in my life. 1st on quick view everything was dusty, dirty, and gritty like it had been on a warehouse shelf for quite sometime. Then noticed the dates go back to 2017 & 2018 its 2020! I also didn't receive everything I paid for
Erika V.'s review of Grove earned 19 Very Helpful votes
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Thank you for bringing this to our attention, Erika.
We greatly apologize for your experience shopping with us. This is certainly not up to our Grove standards nor the norm. We want you to receive all of your Grove items in their best condition and we are so sorry we dropped the ball this time.
We take all concerns of this matter very seriously. Please know that this has been passed along to our product team as well as our warehouse and shipping teams to ensure this doesn't happen in the future.
Please reach out to us at reviewsupport@grove.co and we would be happy to help take a look into this for you.
Best,
Team Grove