First off, I've only ordered from here once so that's what my review is based off of. I ordered alot of clays, essential oils, butters, and carrier oils for my skincare line. The quality of the products were great, better than other suppliers. Everything was packaged nicely and safely. I love how many certified organic options they have, although it seems they really jack up the prices on the organic ingredients. One thing I especially enjoyed was the thorough descriptions of every product. Shipping was quick.
You also receive reward points with every order which is nice. Im going to be placing another order soon!
Hello Erin,
We’re sorry to hear about what sounds like a frustrating experience. Our member services team will get in touch with you right away. Thanks!
Best,
Sherry