Erin B.

We booked a car to pick us up after the Taylor Swift concert (which they had ads out for!) over a week before the concert. The request was reviewed and approved, and a hold was placed on my card. The DAY OF the concert at 4pm, less than 8 hours before the pick up time, I get a voicemail that they are unable to complete the request. We were already on our way to the concert at this time and now had no means of transportation from south Philly at midnight. There was no remorse on the sort of the company and no attempt to make the situation right. Highly do not recommend using this service.