Thumbnail of user erinh561

Erin H.

Contributor Level

Total Points
100

1 Review by Erin

  • Cliphair

9/22/22
Verified purchase

Avoid at all costs.
I am a qualified hair professional, I have used cliphair now for a few years, never really had a problem with them until recently. I applied 26 inch tapes to a client and within 2 weeks the hair started matting, she waited until 5 weeks to tell me this as she couldn't cope anymore. The hair was matted around her natural hair and had started snagging causing bold patches. Cliphair have now said there tape extensions only last 4-6 weeks before the hair needs replacing! £240 for hair that lasts 4 weeks, Very expensive for synthetic hair if you ask me! They have offered me 20% off my next order but can't guarantee they will last longer than 4 weeks at a time. Ive spent alot of money with this company and i can assure you i will be spending no more. I used Zen luxury extensions previous to trying these and never had a problem with a trim and proper maintenance they lasted 9 months max, I decided to give cliphair a go because they were a bit more affordable for my clients. Won't be making that mistake again! I am now in the process of seeking legal advise as the more reviews I am seeing about Cliphair the more I am realising I'm not the only one this has happened too.
I've attached some pictures, these were taken care of extremely well. Professional products and an extension brush were used as I supplied them all to her. As you can see in the picture there is only 137g of hair left from 200g.
They have now taken off the website that they last 6 months as apparently this is wrong and it should have only said that for Remy Royal even though it says ALL hair.
I'm absolutely disgusted with how this company have dealt with my complaint.
Please save you're money and research a company that sells higher quality hair.

Service
Value
Shipping
Returns
Quality

Erin hasn’t received any votes.

Erin hasn’t received any thanks yous.

Erin doesn’t have any fans yet.

Erin isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user tarat299
Tara T. reviewed Cliphair
2/13/23

JUST GIVE ME A FULL REFUND SO I CAN BUY THE 100% human Remy hair you were supposed to supply from...

Thumbnail of user ericap345
7/17/22

I have been trying to get my color match and no one seems to care. I emailed you to let you know...