Erin N.

I ordered a decent amount of the yarn advertised and waited one week, thinking maybe because of Covid they were a bit delayed, so I send an email asking for a status update on my order. I got a response back that says I would receive my order within the next 14 business days, and was told that there WERE delays due to Covid. After 2 MORE WEEKS of waiting I asked for another update trying to give them the benefit of the doubt, and was asked what my order number was. The next email I received was complete bs, no explanation what so ever as to why I am not getting my order, no explanation as to what happened only that I'm getting a refund and I'll get my money back within the next 48 hours. I'm beyond frustrated and disappointed. Don't order from this company.