I too was freaking out after reading some terrible reviews on this site - but my gown turned up yesterday (in Australia) 4 days after they sent it! The dress is actually stunning, and very close to the original gown it's copied from. I tried on the original, couldn't afford it so decided to give Fashionlande a shot. It paid off! My gown seems very well made, and no one would know it's cheap - so I'm well pleased with my purchase.
Contact with Fashionlande was mostly good - sometimes they were a little slow to respond, but always did eventually - and apologised if there were any delays.
Definitely give yourself more time than needed to get the gown, mine was a few weeks later than the original anticipated timeframe - but they apologised and explained they'd been inundated etc, and even offered to refund me my money. My wedding isn't for another 9 months, I purposefully gave myself time to buy a replacement in the stores incase this didn't work out - so I didn't mind waiting an extra few weeks.
It seems like they're trying really hard to redeem themselves from some bad feedback - so I'm happy to say my experience has been a good one! If anyone wants pics, feel free to flic me an email: *******@gmail.com