Estitila E.

This is what pretty Little thing says after I ask for a refund after I told them they had the wrong address " As this is the case, you will be needing to collect it to the address where it has been delivered to or contact someone who can forward it to you.

Please be advised that we are unable to refund or send a replacement on this occasion. Please know that you have 3 opportunities at the checkout to ensure that your address is correct, there is no system issue that causes an address to change to an old address.

To ensure all future parcels are sent to the correct address, you can update your address details in your PLT account;
So I don't recommend you order from their website. In the past they had my new address but some reason the old address was still save and they sent my package yo old address and my package was stolen and they're denying me a refund. They need a zero review.