Evangeline F.

This was a horrible experience because of the rude behaviour of taxi cab driver #789 in London Ontario. The behaviour of this cab driver was aggressive and very disrespectiful. I have never encounter such bad behaviour and lack of interpersonal skills. This man was shouting at me in rage because i said i was going to cancel the other cab. He started to scream that he is not going to take me to my destination because i call a back up cab. Keep in mind this company have a reputation of not showing up, so after waiting for this cab over 20 mins, i decided to call another incase they don't show up. Now, when the yellow cab show up much later i told the driver i am going to cancel the back up cab. He start getting angry, and order me to take my bag out of his car, because i called more than one cab. He got insultive, and he was racist. Keep in mind I am a POC and he is Arab. Because of this horrible experience I advice anyone who is in need of a cab to stay away from this company, especially if you are seeking a safe ride home. This cab driver was unnecessarily mean and violent with his words. Be careful, because drivers with this type of personality will leave a vunerable person stranded in freezing temperature. I also, notice a lot of people had given reviews and the professionalism of yellow cab company is lacking in interpersonal skills, as well as good ethnical conducts. Too many drivers with aggressive and bad attitude, and lack of concern for their customers safety, and intake dispatchers are lacking in customer service skills.