I have placed many orders at Banggood in the last two years or so when I started looking for surveillance equipment. During this time many other items were added on my want list. There were times that some products were delayed due to weather conditions etc and Banggood send already a replacement. I never lost any package and therefore I had to reject the replacement packaged that arrived. People were very friendly and care about me the customer. All my e-mails were answered within few hours. In some cases they suggested to get a newer or better item that has just arrived. In sort you can call them Professionals. It is the one store that I trust the most. There prices are 99% than anyone else at least in the item that I have order.