I've used Incredimail for many years and LOVED it. I use several email addresses (business, personal, shopping and crap) and it was easy to separate inboxes and even names. For years! Then suddenly: I had mail... but just empty lines. My "sent" box was empty! Total disaster and NO support! I got some "online" support who suggested I download a "fix". Did that. Nothing happened. I use Outlook now but miss my "old" Incredimail. Tried to download the software again on a new computer and the same mess: I got mail indicators but empty lines and my "sent" box remains empty. TOTALLY disappointed after many many years of good use. Too bad.