Yes, the products are great even when they need to substitute a cream with a non ff cream. Unfortunately, the customer service is horrendous here at the Park Meadows Mall Lonetree Colorado store, especially when you have already paid for a year's worth of products and services. I will be contacting the main office to have my products shipped to me from now on because I can't go back to the store anymore. They have upset me the last 3 times I have had to go to complete my complimentary facials. I would not recommend paying in advance for products you have to beg for later.