The item was a little slow with delivery because DHL gave it to USPS which caused the delay. But on the good side, it is soft, the layers are perfect and it is very pretty. My hair is a little thinning due to the covid treatments. I actually went bald. I have no choice but to use the wig! Looks amazing, & I look & feel like my previous head of hair was! I can't believe it is so fabulous!