Been on this site since the beginning, and I'm done with the overall $#*!iness.
Players and their cash do not matter here. Only moderators and their clique.
Don't expect them to be kind to you, expect them to speak to you like crap no matter your issue or how innocent you are in their fabricated issue.
Be prepared to get a ban for posting any sort of capital letters, colored text, words that aren't even swearwords, etc even if a mistake and first time offense. The moderators cannot wait for a chance to jump on anything to police it. It's the only place they have any power in their sad lives and it shows plain as day.
Save yourself money and time. There's much better pet sims out there.