- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Perfect, the best shipping company between US and UK
Excellent,the best shipping company I have used on a regular basis from US to U.K.
Excellent service, simple to use and always beautifully packed.
Terrible, I feel as my clothes were deliberately stuffed in the box without being folded
They have been very good in the past
Your customer service called Tom" cancelled my transaction of $1537 for a cardigan without my authorisation or contacting me first to ask me whether I would like my transaction cancelled.
Hi There,
We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.
We're so sorry to hear about the negative experience with our Member Care team! We strive to provide excellent service 100% of the time, so we want to apologize if we made a mistake! We are currently in the process of onboarding new agents, so this feedback helps us grow in the right direction. We will be sure to use this as a trainable moment so that we can be sure to have all of our newest agents match the service level standard that we strive to provide, and are working towards building at this very moment.
We see that you were able to repurchase the item with the missed discount code you originally wrote us about. If you need further assistance you can call us at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our friendly specialists would be happy to help further.
If there’s anything you’d like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment. To us, your feedback is everything.
Great srlection
Farah hasn’t received any votes.
Farah hasn’t received any thanks yous.
Farah doesn’t have any fans yet.
Farah isn’t following anybody yet.
Empty.
Hi Farrah. Thank you for making us aware. We are very sorry you were not satisfied with our service. In review of your account history, I do not see you reported this matter to customer service. Our customer service team can investigate the issue and add packing instructions to your account. Hopefully in the future we can gain your trust and business back. If you would like to discuss this in more detail, we would love to revisit the shipment you were unsatisfied with. Please email us at support@stackry.com Attention to Veronica.
Thank you and have a nice day!